Refund policy
If you decide to return your order you must do so within 30 days from the day you receive your order. If you decide to return or exchange please first let us know you are returning it by emailing us on wine@rainbownationwines.ie
You will be asked to provide us with a printed copy of your original confirmation email as proof of sale in order for your refund to be processed.
The card used in the transaction will be refunded.
Returned goods must be in re-saleable condition with all labels and all paperwork intact. When returning a set of products e. g. a mixed case or gift box, all products must be present with the set complete.
When posting returns, suitable packaging must be used to ensure safe delivery. We suggest you retain your original delivery packing for this purpose.
If your goods are faulty or damaged in transit, we offer the choice of either a replacement or a full refund including any postage costs incurred.
Contact Us
By Email: wine@rainbownationwines.ie